Average reply: (51 hours)
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What happened: The problem: I’m trying to schedule a booking.
What happened: good afternoon ,*one of your car rentals was in a car accident i need to know what's going to happen with my vehicle .. who is going to be the one that takes care of fixing my vehicle . can someone please call me directly to ********** it been a whole week and i haven't receive any call or anything.
What happened: The Turo car I rented was illegally towed from the out front of my duplex. It has been my home address for the past * years, and the Turo was parked EXACTLY where I usually park my own car. It was towed w ALL of my stuff still in it, which I still have not gotten back. The guy who rented me the car, hasn’t responded at all to my MULTIPLE attempts to get info. I need the name of the tow company who towed the car to begin with, so I can pursue my dispute w them, and this hasn’t been provided. I also need to know where I can pick up all my belongings that were in the car, and also dispute a smoking claim Maxie’s I absolutely did NOT and do NOT smoke. That is completely untrue and actually quite dishonest. I got completely screwed with this car, having it for maybe a day and a half before it was illegally towed, and I paid OVER $*,***.** for it!! I’ve tried messaging the man via the app, and regular texting, to no avail. Pleas help, it’s been quite a while now and I need to purse the tow truck place asap and get my belongings back. Thank you.
What happened: Hola soy Maritza Cuevas y necesito la ayuda de ustedes para poner mi carro al servicio del cliente el carro es un elantra **** placas****zyj vin*KMHLM*AG*PU****** Mi hijo Jesus Cuevas el es el que se hace cargo de este negocio de renta de carros pero el tuvo que salir de emergencia a Mexico y el carro esta desactivado por favor necesito poner este carro a trabajar y no se como activarlo este carro esta reservado para manana por favor ayudenme con este problema gracias
Turo provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Turo customer service team also offers social media support for quick advice and solutions.
Email: https://support.turo.com/hc/en-us/articles/360001558908-Contact-Turo
Phone: 415-965-4525
Live Chat: https://support.turo.com/hc/en-us/articles/360001558908-Contact-Turo
Help Center: https://help.turo.com/en_us/contact-turo-ryEyHEx4c
Facebook: https://www.facebook.com/turo
Twitter: https://twitter.com/turo
Instagram: https://www.instagram.com/turo/
YouTube: https://www.youtube.com/turo
Turo offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Turo customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
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